Monday, 21 March 2011

March E Newsletter

Welcome to our third e newsletter of 2011.

As the world focuses its eyes on the horrific events in Japan, the primary focus is understandably on the human toll. Needless to say, the horrendous destruction of property compounds the abject misery and shock for survivors. Whilst our industry can make every attempt to safeguard life and property, last week’s events give us a sobering reminder that almost all that we do is at the mercy of nature.

Our first article talks of a related, but, in context, relatively minor story about water damage to business and the approaches taken by the AIB and Government. We then look at 2 issues where the property overhead is being highlighted; increased litigation levels between Landlords and Tenants as the downturn brings to the fore the part that property plays as an overhead, and the lowering of the business rates relief threshold on empty property.

We then look again at the 2 most high profile Best Practice guides for the property industry and the adherence or not, to them; another VAT related story on Waste removal and then we conclude with a valuable reminder about the dangers and importance of asbestos and the need for strict compliance with the rules surrounding its management.


The price of keeping your head above water is going up.


Changes are afoot that may result in property insurance being harder to obtain after June 2013. It seems that the Association of British Insurers (ABI) and the Government have an agreement whereby the ABI will continue to offer cover for flood damage whilst the Government continues to support the cost of shoring up our flood defences. However this agreement expires in June 2013 and at the moment it will not be renewed; this is even more likely following Autumn’s Comprehensive Spending Review.

The summer flood of 2007 resulted in claims in excess of £3 billion, the Carlisle floods of 2005 had claims of £272 million and the Cumbrian floods of 2009 resulted in claims of £174 million. These claims are met whilst flood insurance remains available and if the Government removes their commitment it is likely premiums will rise and in some instances cover will no longer be offered. How will this affect the property industry?

The insurers are not just concerned by rivers breaking their banks or coastal erosion but also groundwater flooding, which is where the drainage system cannot cope with heavy rainfall or melting snow.

As a consequence both Landlords and Tenants will be affected by this potential drop in cover and/or increased premiums. For a landlord, not having cover may infringe their banking covenants or result in them needing to enhance their flood defences which in turn may result in consultation about any consequential loss. This will have an impact on the property’s valuation. For tenants it will result in business interruption as there are still properties that locate their generators and electrical switch rooms in the basement and, in many cases, ill-prepared businesses may not survive a major interruption.

What can be done to help Tenants prepare for such a hazard? The Environment Agency is beginning to work with utility providers, emergency services, insurers, transport and the retail sectors to develop flood warning products and services. Organisations will need to obtain a licence to use the data but it is hoped that using this information will enable responsive action to be taken either to assist in preventing damage from a flood in a known area or reacting to an imminent flood warning. Additionally, we suggest that you think about the critical components that may cause interruption to your business. We have previously mentioned that this could include emergency power generation, telecom racking and important filing and data which is stored below ground all of which would be critical to your business. Also look at staffing arrangements; often business interruption results from people not having access to their place of work. Here having a ‘cloud’ based IT network may assist in getting through such an issue.

We have looked for useful websites that may help you think about business continuity. London has a useful website that can assist businesses in thinking about preparing their business for such an event. We have uploaded a link on our site to both the London and Business Link website but if you’re not one of our subscribers click here for the link to London Prepared and here for Business Link.


Landlord and Tenant High Court disputes rise by 43% in one year



A recently published report by the legal information provider, Sweet and Maxwell (S&W) has shown a significant rise in the number of disputes reaching the High Court. The statistics show that in the recessionary years of 2008 and 2009 (the most recent figures) the numbers rose from 28 to 40 and this has been put down to a rise in the number of companies trying to reduce property overheads, especially in the methodology used in attempting to dispose of surplus property.

Whilst S&W point out that many disputes are resolved by negotiation and arbitration, the increasing High Court numbers illustrate the importance that is now being placed by both parties on property matters. On a wider scale, the High Court (Chancery Division) numbers show a dramatic rise from 2005,where only 2 cases are listed, then rising to 3 in 2006 and still only 5 in 2007.The huge % rises in the 2008 and 2009 numbers is clearly linked to the economic downturn.

Examples cited include sub-lettings that are attempted by Tenants at below the passing rent, which is in contravention of their Lease’s Alienation clause, and actions brought by Tenants where Service Charge contributions are in dispute.

The other key areas that have triggered Court actions lie in Break Clauses where Landlords will be particularly keen to see that Tenants have fully complied with all contractual terms and conditions; in Lease Assignments where a Landlord will be looking closely at the financial strength of the proposed Assignee; and in the area of Dilapidations (often contentious anyway) where Tenants may feel that Landlords are being excessive in their Claims and where Landlords believe that Tenants should adhere accurately to their reinstatement obligations.

Whilst more up to date figures are still not available, TAP can only assume that figures for 2010 will continue to evidence that upward trend as economic conditions dictate and prioritise a business’ overhead exposure.


Lowering the business rates relief threshold may impact quoting rents



April 1st sees a change to the rating relief available as the Government reduces the Rateable Value threshold level from £18,000 down to £2,600. From this date forward vacant properties that have benefitted from the higher threshold will now have to pay full business rates.

It is expected this will have the greatest impact on industrial space where rents are generally lower but offices and retail may still be impacted. It is unlikely to have an impact on Central London property where the business rateable values are more likely to be above this level but it will impact properties in poorer parts of the country.

Older buildings that have not been modernised and provide smaller units could be caught by this change. Start-up space or incubator units may well fall into this category and Landlords or occupiers who have surplus space may feel the financial pinch. If they are marketing vacant space whose Rateable Value is less than £18,000 they may now be faced with the dilemma of perhaps reducing their rents to encourage a letting. In the past, Landlords have sought to remove similar financial burdens by looking at demolishing the property. This may seem a drastic measure but in some instances this is by far the cheaper option. The Federation of Small Businesses believes this change will badly affect small landlords and leaseholders. Andrew Carter argues that April will push firms to the edge. He says “Business rates are in the top three of the largest overheads that a small business has to deal with. Add to that the higher chance that, because of the economic situation, businesses will have properties that are left empty. So stopping rates relief serves to penalise those businesses that are suffering most.”


Have you cracked The Codes?



In our earlier e Newsletters, we have made mention of both The Code for Leasing Business Premises in England and Wales 2007 and the 2006 RICS Code of Practice; Service Charges in Commercial Property, both of which came into force during 2007.

We still believe that, whilst both are still voluntary, they set helpful parameters within which leasehold participants should operate, so long as enough participants actually know of their existence.

Who then should be promoting them?

Whilst Tap’s full name might hint at some form of allegiance, we do in fact operate impartially and seek to offer Guidance to Landlords and Tenants alike, such that property-specific information is made available and, in the absence of any other body proactively drawing attention to both Codes, we are happy to keep referring to them.

The RICS has been mooted as the best professional body to promote and maintain/amend the codes and to date a couple of University surveys (Reading and Loughborough) have reported that widespread take up and attention has not been achieved, mainly as the industry has relied on surveyors, landlords and lawyers to employ the Code clauses only where it suits. Their voluntary nature plays a part in this, although the Service Charge Code appears to carry greater weight as it has been issued as an RICS guidance note and as of December last year the RICS submitted a new version of it for consultation which closed on January 21st,with results expected at the beginning of May.

The purpose of each Code is to act as a guide to best practice and depending upon whom a surveyor or lawyer is acting (Landlord or Tenant) there is bound to be varying opinion as to what this actually means in practice and hence there is always likely to be evolution and adaptation being advocated by the advisory side of the profession. However current feedback suggests that most surveyors find them helpful, but the reality is that market forces will play a large part in their adoption, namely that with a trend towards shorter leases and capped service charges there has been less of a need to fall back on best practice guides.

Certain property markets(notably London Offices) are showing signs of recovery as Tenant demand picks up which may lead to lengthening leases and a re-emergence of Rent Reviews, both of which could see a move towards closer equilibrium between Landlord and Tenant and hence a more likely application of one or both Codes.

The market will determine take up, and TAP will keep on promoting them.


Local Authorities no longer charge VAT on waste collection



After a recent policy review, HMRC now consider the provision of trade waste collection services to be non-business. However, as the sector includes collections from public organisations and also commercial companies, removing the VAT element for those in the public sector does raise questions about unfair competition. In spite of this observation HMRC does not feel this is the case.

The letter from HMRC to the local authorities summarises the position as: -

We have been fortunate enough to be provided with comprehensive data from DEFRA about the whole commercial waste collection market. Both Local Authorities and the private sector collect commercial waste, and so there is at least a theoretical possibility that relieving Local Authority commercial waste collection services from VAT could result in the ‘significant distortions’ of competition referred to in the second part of Article 13(1) of the Principal VAT Directive. However, having considered DEFRA’s data and CJEU precedent, we have concluded that, in this instance and under these particular circumstances, there is no evidence that such significant distortions would arise.

According to articles we have seen a few experts believe this may lead to the possibility of reclaiming VAT going back several years. Whilst TAP is not in a position to offer advice on this,it is fair to say that it may be a question for your accountant.


Question & Answer
As an employer what actions do I have to take if the building has asbestos?



Recent judgements have seen large compensation claims awarded to people suffering from asbestosis. Asbestos is a natural fibre which is mined predominantly in South Africa and can take the form of blue, brown and white material. Because of it’s ability to withstand heat, electricity and sound it has been useful in the construction of properties throughout world.

As it is no longer used in the construction of buildings and associated mechanical systems, properties built after 2000 are generally clear of any potential hazards. However, there is still a need to manage the material which remains present in those buildings constructed before 2000, as it can still be found in pipe lagging, floor tiles, roofing, soffits, pipe gaskets and so on. Consequently there’s still a need to manage the material and monitor its condition as any damage may cause loose fibres that can be detrimental to health. Components that contain asbestos are often referred to as ACM’s (Asbestos Containing Material). So what does an occupier have to do?

Under the Health & safety at Work Act 1974 and employer is required to ensure the working environment is safe to work in and the duty to manage asbestos is contained in Regulation 4 of the Control of Asbestos Regulations 2006. Unless a building is new or has been fully refurbished there is a strong possibility that asbestos may have been used in the construction of the property. If this is the case and you are part of a multi occupied building then request from the landlord or his agent a copy of the asbestos survey and management plan. This will indicate if the there is asbestos in the building and what regime the owner or manager has in place to monitor and manage the material. It is unlikely that this survey will have covered a Tenant’s demise and so there will be a need to undertake your own.

The survey may need to identify and test material and if necessary an element of intrusion and investigation will be required in be sure of its identification. By knowing where it is located enables an occupier to fulfil its obligation of monitoring and managing its condition by conducting reviews through regular inspections.

If you aren’t aware of your own situation please don’t delay in finding out.

Should you require any further information on this subject then please call us on 0800 865 44 50.

Monday, 21 February 2011

February e Newsletter

Welcome to our second e newsletter of 2011.

So much is happening in the property world that on occasion it is hard to decide which elements we should comment on. However here are a few which may be of interest.

We tackle a growing view that there may be a case to replace the open market rent review with a review linked to the Retail Price Index. We also take a look at draft proposals that allow local authorities to have a greater say in determining the level of business rates as a way of stimulating growth in the local community. How to introduce greater energy efficiency may allow an opening for the energy companies to fund such works. We also look at the increasing scarcity of water, the need for air conditioning inspections and finally the rules governing CCTV – not everyone seems to comply.


1. Is the Open Market Rent Review on the wane?

Recent reductions in the average length of lease terms, favourable tenant leasing conditions and the use of break clauses have led to increasing pressure on the traditional upwards only, open market review as a standard lease clause.

Traditionally, property is valued using a few primary factors one of which is the level of rent achievable. Where it is anticipated that rental levels will increase, due to open market forces of supply and demand, the value of an investment should appreciate and this is particularly important where the property is purchased with the use of bank finance.

However, owners who are free of debt restrictions are able to be less constrained in the way that they structure leases and the methods that they use to ‘review’ rent and, coupled with the introduction of the ‘Code’ (the Code for Leasing Business Premises in England and Wales) much greater emphasis is placed on looking for flexible alternatives.

So what are they and how widespread is this move away from the traditional method?

Looking at European models, they tend to favour Index-linked increases and in a low inflationary environment this may be acceptable to occupiers, but now, with inflation rising so rapidly one can imagine certain resistance in new lease negotiations. It must also be said that we are a long way from agreeing terms that would see a reduction in rent should inflation be negative.

So perhaps a fixed increase method is more equitable whereby both parties agree that the rent will rise to a pre-agreed figure after a certain amount of time, as a way for the Landlord to try to keep pace with inflationary pressures and rising rents and providing certainty for the occupier too. Some Landlords, however are not prepared to restrict themselves to such certainty and would rather speculate on rents rising, as has been forecast in Central London Office markets, for example, thereby trying to insist on regular open market reviews.

Turnover rents have often been popular in the Retail sector whereby the rent is linked to the trading success of the tenant, but again, in a downturn, this may not be great news for the landlord who owns retail centres with decreasing footfall and trading conditions, but it does mean the overall success of the Centre is shared with the landlord taking a keen interest in making the trading environment right.

As can be seen, timing and market conditions play an important role in rent review negotiations, but alongside this sits a trade-off in lease terms whereby concessions in some clauses (service charges/reinstatement/shared energy costs etc) might be appropriate for some parties dependent upon their view of the future; thus, the review of rent might not be the centre-stage issue that it once was.


2. Local Government Resource Review – It may affect you?

In January 2011 the Department for Communities and Local Government issued an Impact Assessment aligned to the Localism Bill concerning Discretionary Business Rate Discounts. We said in our November newsletter that we would follow events arising from the Localism Bill and this is one which may have an impact on business rates.

Currently business rates are collected locally, passed back to Central Government and then redistributed back to the local authorities as part funding of their services. The Government is looking at ways of allowing the local authorities the ability of influencing these business rates locally in an attempt to stimulate growth.

The ‘Barker Review of Land Use Planning’ identified that UK has some of the highest occupational costs in the world and that where industries are property dependant they will find it hard to compete and also stifle new business entry. The Government believes that by reducing this burden businesses may have more money to invest in their company’s expansion and so help to fuel a recovery in the economy. However, they do also accept that where rates may be lower this could assist in supporting increased rents and so the occupier may lose out on the benefit.

This would be a radical change to the current system and may see some businesses prosper as a result of the changes however as it’s just a discussion paper at the moment it may not happen, so let’s wait and see.


3. Leaving the cost of energy efficiency behind when you move...

The Energy Bill is making its progress through Parliament and one aspect which will grow in prominence is their ‘Green Deal’. As part of the Coalition Agreement’ the Government made a Commitment that: “through our ‘Green Deal’, we will encourage home energy efficiency improvements paid for by savings from energy bills”. It is intended that the Green Deal will also help to enable improved energy efficiency in non-domestic buildings. So, broadly how will this work?

The Green Deal Finance develops a new legal mechanism whereby the obligation to repay the costs of the energy efficiency measures is attached to the property and not the bill payer. This basis will enable the energy provider to develop various finance packages that can be utilised for projects that will improve a property’s energy efficiency. The over-riding principle is based on the assumption of making sufficient savings by introducing more efficient technology. So it is feasible that people can move out of a property and not only pass on the benefit of the works but also the costs involved on their installation. At the same time it is possible for a company to move into a property and inherit the costs associated with earlier works.

The dilemma a property owner has faced in the past is where do they get the finance from to undertake energy saving projects? We at TAP can see that this initiative from the Government will answer that question with one caveat; it must be able to show that enough savings can be achieved as a result of these improvements in the property.

This Green Deal will have provisions attached which may include:

The original and proposed assessments must be accurate to provide the comfort of knowing how much energy will be saved.

Only accredited measures can be installed.

Limits on how much finance is available.

The ability for the energy providers to collect the agreed repayment amounts

When is it hoped the Green Deal may begin? Well the literature on the subject suggests the second half of 2012 so let’s wait and see how this initiative develops.


4. Water; when will it become a scarce commodity?

The pressure on water resources is growing and according to the UN World Water Development Report, the quantity of water available could decrease by 30% in the next 20 years as demand increases. In the UK it is suggested that demand will be influenced by both climate change and population growth. With the population expected to increase to 65 million by 2018 (a rise of 5 million from 2008), this will lead to greater household use which will increase the strain on the available water. All this will lead to the need to have better water management both in houses and commercial premises.

Our ability to take the supply and availability of water for granted is no longer acceptable and Fiona Mannix, Associate Director of the RICS Land Group comments ‘Fresh water in the UK is now more precious than ever for its extensive use in essential activities.’ This view is supported by the Environment Agency (EA) who believes it is in part due to the increase in climate temperature and changes to the rainfall pattern. They say ‘Summers are likely to get hotter and drier, significantly increasing demand for water, and winters warmer and wetter’. Coupled with the change in the weather pattern whereby Britain is subjected to increased intensive rainfall which produces more frequent surface floods, the ability of water to infiltrate into vital ground stores is likely to decline.

With the ability to capture water efficiently ever decreasing, the water companies are having to try harder to extract this resource from the underground basins which in itself can cause further environmental damage. It won’t be long until the tables turn with the water companies looking to the consumer to be more prudent in how they use this vital resource. New developments, whether they are houses or commercial buildings, are already starting to incorporate water harvesting ideas such as using grey water for flushing toilets but more will be needed. This won’t be enough and before long there will be a need to retrofit water saving equipment to existing properties. TAP would advocate the need for managing agents to begin looking at ways of conserving the use of water in buildings as there is still time to reflect on the benefits of various projects in an attempt to meet this challenge head on. However, in the next decade the importance of water will become increasingly important in all of our everyday lives.


5. Air Conditioning Inspections – Are you too late?

You may have heard of the need for Energy Performance Certificates (EPCs) in both Commercial and Residential property, but the same EU Directive that brought you those also contained an obligation on the company who controls the technical functioning of Air-Conditioning systems to have them inspected by a certain deadline. Why? To make sure they function properly and, where possible, to reduce energy consumption.

For smaller systems, that deadline was January 4th 2011.

The key points to consider are:

Are you the company responsible for the system’s operation?

Is the system’s output over 12kW (i.e. the power required to air-condition an office or retail unit of approximately 1,500 sqft)

…if Yes to both then you should look to appoint an accredited assessor to inspect the system, with the intention of ensuring that it is functioning as efficiently as possible in a general drive towards maximised Energy Efficiency. The Assessor’s Report will indicate where the system can operate better.

You may not require a survey as in most multi-let buildings it will be the Landlord’s responsibility to ensure the central air-conditioning plant conforms to current legislation but if you have installed a separate stand-alone system, or occupy the entirety of a building, you are likely to be the responsible party.

For large systems, i.e. those with outputs greater than 250kW, the system should have been inspected by January 4th 2009; in both cases, Trading Standards Officers can and will check that Inspections have occurred, and fines will be applied for non-compliance.

For more information view our Guidance Note or alternatively contact us to discuss how you can arrange an inspection.


Question and Answer – CCTV; what are the rules for filming?

The UK is a heavy user of CCTV equipment and your image is probably captured and held on numerous systems as you go about your daily routine. Many of us have come to accept this ‘Big Brother’ society without question and recognise it’s a common means of keeping property and the environment safe. So what are the rules governing the operation of a CCTV system?

Helpfully the Information Commissioner’s Office has issued the CCTV Code of Practice (‘Code’). The ‘Code’ has been drafted to help ensure that good practice standards are adopted by those who operate CCTV systems and covers certain elements such as how to capture, store and when is it appropriate to release images to a third party. By doing so it overlaps with the requirements of the Data Protection Act 1998 which also plays a part in how information is managed.

For those who operate a CCTV system they must consider who is responsible for the control of the images and how it is used; they must notify the Information Commissioner’s Office that they are the data controller, and put in place a clear procedure on how the images should be handled and stored in practice.

Importantly an operator of a CCTV system must put in place sufficient signage which alerts a person they are in an area which is under CCTV surveillance. The signage has to be descriptive enough and mention who is operating the system, why it’s being used and who to contact should you wish to view the images.

The operator must also ensure that any information stored is done so in a way that maintains the integrity of the images. This then enables the information to be of a good standard should it be needed as evidence in court but there is no time scale for the length of time images must be held.

What everyone wants to know is can they view the images that have been recorded? Well, in general the answer is yes albeit an organisation can reject such a request if they believe there could be a risk to other people. Interestingly where you have had your image recorded, such as a shopping centre then those people have a right to have a copy of those images and these must be provided within 40 days of the request. The organisation can charge you for this service but the maximum charge is £10.


Should you want more information on this subject then please feel free to call us on 0800 865 44 50.

Tuesday, 25 January 2011

January e newsletter

Editorial:

Welcome to our first e newsletter of 2011.


We continue to draw your attention to topical issues affecting the occupation of commercial property and intend to complement these with Case Studies throughout the year which illustrate some of the points that we make, and in some instances with worked examples of how certain savings can be made.

Initially,however we start the year off with articles on:


Interest free Energy reduction loans, the impact of League Table positions for those within CRC, a VAT ruling for Hot Food retailers, a glance at the Service Charge Code, workplace and the mobile workforce and a Q and A on Greenhouse Gases. We hope you find it all of interest.




Would you find an interest free loan helpful?



2011 will see the start of the CRC Energy Efficiency Scheme and with it a renewed focus on driving down energy usage. Energy prices continue to rise with E-On being the latest to increase residential tariffs. Often, to reduce energy usage requires capital investment but in these austere times it can be difficult to get funding; why not take a look at the Carbon Trust?


Regardless of what business you operate, lighting may represent up to 40%1 of your annual electricity costs and so working towards improving the efficiency of your lighting system could provide worthwhile savings. Whether you are thinking about replacing all your light bulbs for a more efficient element or taking a more long term view and doing this as part of a larger energy efficiency overhaul considering a loan may prove beneficial. A small business can apply for a loan ranging from £3,000 - £100,000 but there is an eligibility criteria that will need meeting. The Carbon Trust has issued a useful eligibility flow chart that will assist in determining if you can apply for a loan and we have added a link to our Environmental page on our Knowledge Centre website.


So are you eligible?


  • All Small or Medium-sized Enterprises (SME)
  • Private sector organisations can apply for a loan. 
  • Trading for at least 12 months
To qualify as a small or medium company you have to employ less than 250 full time employees. The loan is only available for projects that reduce CO2 emissions and £1,000 is available for every 2.5 tonnes that the project will save per annum. There are a range of projects the Carbon Trust would be looking to provide support for and these include Air conditioning and lighting, amongst others. A full list can be found on their website (www.carbontrust.co.uk).

With the growing need to be conscious of your energy usage, being aware of these types of services is important and where possible we will bring you more information on other initiatives as and when we are made aware of them.

Footnote - 1Carbon Trust Technology overview on Lighting



Will the CRC league table change the way you procure services?



Together with E.On, Imperial College Business School have researched what effect the Carbon Reduction Commitment Energy Efficiency Scheme (CRC) league table will have on business’ reputations. To be captured by the CRC programme a company has to have at least one half hourly electricity meter and be spending in excess of £500,000 on energy per annum. With this said, would you change your procurement habits based on a company’s league table position?


It would seem that high profile brands will need to be aware of their shoppers’ habits and always be conscious about their league position in the CRC league table, the first of which is planned to be published in October. It would be prudent for many well known brands to aim to hold a position as high as possible, with a minimum being the attainment of the highest rank amongst their peers. Those companies that are less well known may not be as concerned over their position unless they form an integral part of a procurement process where their environmental attributes are considered significant enough for scrutiny.


An interesting point to note was that those companies where their parent company name differed from their trading name felt their results would be cloaked in anonymity. However, how long this secrecy could last couldn’t be said and it would only be a matter of time before they would be exposed.

The conclusion to the Business School’s research is that a league table position IS likely to effect how customers perceive the company.Similarly,a company’s ethical approach to manufacturing could deal an adverse blow to their customers buying habits. Stacey Sunderland, an MBA student at Imperial College Business School, has found that some firms will take the league table extremely seriously and one large energy company said they were committed to being in the top quarter of the league table “at any cost”. Their fear of losing credibility was enough to warrant the expenditure. Consulting firms also felt they were being watched and believed that their reputation and validity were on the line.

Although the jury is still out it seems that people may vote with their feet and be more selective in how they shop.




Please Sir, can I have some more...VAT?



Whilst all the recent talk is all about the 2.5% hike in VAT to 20% from January 4th, a recent case has highlighted the importance of the definition of ‘HOT FOOD’ for VAT purposes with implications for TakeAway food operators and their rent negotiations.


The case involved the food retailer Subway and their efforts to avoid having their products deemed to be ‘’hot food’’ so that their supplies would be Zero Rated for VAT purposes. As their food is prepared for consumption off the premises it was seldom heated up but was stored, in what the Tax Tribunal claimed, was at a temperature above that of ambient air at the point of supply.

It is this specific point which, unfortunately for Subway, led the Tribunal to find that their heated products fell within the ‘hot food’ definition in the VAT Act 1994, and accordingly were Standard Rated. As a result Subway faces a bill for retrospective VAT on hot supplies made in preceding years and they now need to factor in ongoing VAT for such supplies in the future; now at 20%.

The case raises issues for both the supplier/Tenant and their Landlord, as there will clearly be turnover and profit implications which could become a negotiating point in certain leases, notably Turnover leases. This is something which is worth both parties considering.




The Service Charge Code; does it need revising?



The RICS has recently closed the door on a consultation of the Service Charge Code which was initially adopted in April 2007. Concern over disputes and apparent lack of transparency has resulted in a review of the current document. But why would it need revising?

The adoption of the Service Charge Code is not obligatory but should a dispute occur between a landlord or tenant then the courts may look at any documents which identify best practice; and certainly the Code is one such document. Graham Chase, President of the RICS in 2006/7 said of the original Code: “Poorly managed service charges are a frequent cause of disputes between landlords and tenants, owners and occupiers, and whilst the Code cannot override existing leases it provides the property industry with a clear set of recommendations which, if implemented, will benefit all sides.“

Even with the Code disputes continue to be arise and many are not as a result of monies being inappropriately spent but more because a tenant doesn’t necessarily have the time, inclination or experience of knowing what to look for in a service charge budget or reconciliation. In these current times costs are rising daily as a result of imported inflation and increases in commodity prices. Managing a service charge and getting it to balance at the end of the year can therefore be difficult, even for experienced property managers.


Generally disputes occur at specific points in the life of a service charge; drafting and issuing the budget, reconciling the annual expenditure, and where an over spend occurs. Why do disputes occur at these points? Primarily because service charges increase year on year and many companies either cannot afford the continual increase or that they haven’t budgeted for an increase. But is it all down to the property manager trying to fleece the tenant? Our experience is no.

It is important for an occupier or tenant to take a keen interest in the costs associated with managing a property and throughout the service charge year could do more to enquire how forecasted costs are performing against the budget. Understanding cost and the apportionment of expenditure is essential for any occupier and although the Code does outline the need for occupiers to be informed where costs vary this may not always happen.


Does the Code need revising? A revision to the Code will not necessarily remove any future disputes as there is more to it than just having a property manager feed information to the tenant. It has been highlighted that the tenant needs to take a keen interest on costs throughout the year and, where the opportunity exists, take action to reduce expenditure. Equally the property manager may wish to explain when costs are increasing and suggest ways of reducing annual expenditure. It is these measures which would promote a better working relationship between the landlord and tenant, not just revising a Code.



Making your space work harder!



These austere times make us think twice about the space we occupy and whether we can be more efficient in the way we use our workplace. The British Institute of Facilities Management and Leesman, the online survey data capture, and audit service provider for the workplace design and management industry have produced a piece of research entitled ‘The Role of the workplace environments in a post recessional British economy’ with the conclusion that many organisations will see more of their staff working remotely.


Traditionally the proven way to improve space efficiency is to reduce the amount of desk space an individual has; so for example replacing desks with a return with those of a bench style, or reduce the number of meeting rooms. However, this will only deliver a certain amount of saving and does remove the possibility of similar changes in the future. So could more people work remotely? Interestingly the research identifies that ‘Increasing numbers of European employees do not consider they need to be in an office, to be productive’. However, the research goes onto comment that ‘71% of respondent organisations positively supported the notion of a corporate workplace as a strategic asset in the development of the organisation’.


Again the research raises some interesting points, no less than the difference in working practices of the young and the old. With the Government changing the retirement age there will be a greater number of older people in the workplace and so the variation in working practices between the generations will widen. BIFM Strategy Director Stephen Bennett says ‘The oldest and youngest employee groups look for very different things in their workplaces. So those responsible for the workplace are going to have some big issues to address in the way that they create effective office spaces for an increasingly diverse workforce, not to mention an increasing mobile one’.

The biggest factor in planning space is to allow the individual the ability to choose where they can work for each task they perform. This increased mobility will have a huge impact on how workspace is used in the future and combined with increased travel costs organisations may have little choice other than to allow more of their employees to work from home.



Question & Answer – Greenhouse gases; what are they?



People use the phrase ‘’Greenhouse gas’’ but do they understand which gases are included and which ones are more harmful than others? We have drafted a short Guidance Note on Greenhouse Gases and Carbon Footprints which can be found on our website but here’s a brief explanation.


So what Gases make up the term Greenhouse Gas (GHG)? The Kyoto Protocol sets out the binding targets for 37 industrialised nations and the European Community for reducing GHG emissions. This Protocol defines the ‘gases’ which are considered harmful to the environment.

The Gases
 Carbon Dioxide Symbol (CO2) GWP 1


Methane Symbol (CH4) GWP 21


Nitrous Oxide Symbol (N2O) GWP 310


Hydroflurocarbons Symbol (HFC’s) GWP 140 - 11,700


Perflurocarbons Symbol (PFC’s) GWP 6,500 - 9,200


Sulphur Hexaflourides Symbol (SF6) GWP 23,900


In the UK, CO2 accounts for 86% of the climate impact while CH4 is 7%, N2O 6% and HFC’s 1%.


The Global Warming Potential (GWP) is the measure of how much a given mass of GHG is estimated to contribute to global warming and is usually based on a set period of years, such as 20, or more commonly 100. Evidently, Methane is worse than Carbon Dioxide,with Sulphur Hexaflourides substantially more detrimental than Methane and so we all need to be aware of how we work and what we work with, and how that can impact our Carbon Footprint.


A ‘Carbon Footprint’ is measured in tonnes of CO2 equivalent (CO2e). The qualification of ‘equivalent’ allows for different GHG’s to be compared on a like for like basis but how do you go about measuring your footprint?


  1. Select your method of calculation as there are a few. Two such methods are Greenhouse Gas Protocol or ISO 14064.
  2. Define what parts of the organisation should be included in your calculation.
  3. Collate the data such as meter readings or fuel type if looking at vehicles.
  4. Convert usage into CO2e by using credible conversion tables.
  5. Have your data and calculations verified using a recognised organisation such as The Carbon Trust Standard.
  6. Be transparent when reporting your carbon footprint.
Should you want more information on this subject then please feel free to call us on 0800 865 44 50.